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117 – Scalable modern teamwork model in Teams user adoption

Karoliina Kettukari

Level: 200

Session Abstract

How to convince your employees to move from WhatsApp and local storages to Teams? Giving guidelines and orders top-down hardly does the trick. Technical trainings for one don’t cover the teamwork aspect of Teams usage. As the organisational change should always come from within, why not give the power to teams!

In this session I’ll introduce a workshop model to phase and scale Teams user adoption. In modern teamwork workshops teams themselves create their own Teams rulebook. The workshops are facilitated by change agents or supervisors with materials produced by the user adoption and change management project team. This is an effective and resource friendly way to ensure both high employee satisfaction and high active usage rates.

Session takeaways

  • Concrete and real life tested workshop model suitable for organisations in various sizes and industry sectors
  • Tips and best practices for internal teamwork development with Teams

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