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148 – Chatbots in Teams made simple

Matt Wade

Level: 200

Session Abstract

Terms like artificial intelligence, chatbots, and machine learning are hot topics in today’s tech world. Drop by to get under the covers with everyday uses of AI and hear examples of practical applications of using bots in Office 365 to make your colleagues’ and customers’ days easier and more productive. From automating tasks to being a central source of knowledge, it’s not that difficult to cash in on this new tech to improve process, knowledge management, productivity, and customer engagement. We’ll specifically cover Azure services supporting language understanding in LUIS, knowledge sharing in QnA Maker, and process automation in Power Automate.

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