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192 – Enhance Quality and Control of Microsoft Teams Communication

Trevor Davis

Level: 100

Session Abstract

Enghouse has always sought to align its business management offerings with Microsoft platforms to offer customers the best tools for delivering excellence to their users. In this session will take you thorough how our call accounting and reporting software can analyse Microsoft Teams activities, an approach that delivers benefits to all parts of the organisation. It is used to helps define and drive a new business strategy. It’s a great way of identifying trends which may have a significant cost impact on the business.

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