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199 – People are not resistant to change: how people-first communication and engagement make digital change a success

Hannah Paton-Brown

Level: 100

Session Abstract

New technologies promise enormous benefits to organisations large and small. However, as experienced IT professionals know, rolling out new technologies often meets resistance.
This session covers the key to successful change in the digital space and the fact that it is not so much about the technology itself, it’s more about the way that it is communicated, and how engaged your employees feel.

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