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252 – Mida Attendant Console for Microsoft Teams

Giovanni Nieddu

Level: 100

Session Abstract

Microsoft Teams has recently experienced a peak in worldwide subscriptions. In the last months, we’ve been focusing on the development of an attendant console for Microsoft Teams, that could enhance Microsoft Teams native call functions. The result is a solution both available as an App in Teams AppStore – with the same User-friendly User Interface – and as a web-based platform, with full contact center functionalities. Follow this session to discover how this Attendant Console can ease your enterprise communication through Teams!

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