Moving a companies’ voice to a UC architecture can be stressful and confusing. Adding the cloud as the endpoint doesn’t make it any easier. When does on-premises UC (Skype for Business, CCE) make sense and when is moving everything to Teams (Phone System with Calling Plans or Direct Routing) the answer? There are voice considerations and strategies that should be in every project discussion to ensure the right solution is chosen for the right company. Join me for a deep dive into the pros/cons of each solution so you can make the right decision for you.
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