At Microsoft Ignite 2019, Microsoft announced Power Virtual Agents: a no-code approach to building bots that’s part of Power Platform. But, how does this fit with the existing Bot Framework, and which one should you use, when?Join Tom Morgan to walk through how you can use the best parts of each approach to quickly and easily build genuinly useful bot solutions for your customers without needing to know any development. It doesn’t matter if you’ve never heard of the Bot Framework, or think that Power Virtual Agents sounds like a kid’s cartoon – Tom will clear up the confusion and leave you with practical things you can do TODAY to empower your users.

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