Exclusive Media Partner

299 – Omni-channel Contact Centre for Microsoft Voice

Paul Fullman

Level: 100

Session Abstract

Full Omni-Channel Contact Centre natively integrated into Microsoft Teams deployed in Azure. Key enterprise business solutions with support for Automation through Intelligent IVR, AI and BOT framework. Governance Management with GDPR module ensuring Companies Comply with EU rules, Migration strategy with ability to integrate with Legacy PBX during the migration process for business continuity.

Keep in touch

If you would like to be notified when we announce new events, please enter your details below.

We don’t share your email address with anyone. We don’t send you spam. We don’t try and sell to you.

You might get an email once every 60 days informing you of an upcoming event you may be interested in. That’s it.

The Microsoft Teams Conference Made By The Community, for the Community

© 2021 All rights reserved - Commsverse Ltd, Registered Company in England & Wales 12068652

Conference Links

About