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303 – Building a secure and reliable telephony service using Microsoft Teams Direct Routing

Ian Guest

Level: 200

Session Abstract

Communications remains a business-critical service but in the face of so much technological change, how do you ensure you deliver a secure, reliable, multi-national telephony service that flexes with your changing organisational needs. This session will outline the top considerations for service owners in tackling communications projects, including moving communications to the cloud (including Microsoft Teams), for specific voice related applications or replacement technologies including ISDN and PSTN.

The 3 delegate takeaways
– A roadmap for building out a reliable voice service for your business
– Guidance on choosing the right technology options
– An insight into the best practice approach

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