Adoption

353 – Microsoft Teams – A vision for intelligent communications

Microsoft Teams is the new core team chat tool built on top of Office 365. The focus is team collaboration, but you can extend this experience end augment more data and context into the conversations in multiple ways. In this session we will show how Intelligent Communications works.

Microsoft technology is moving at a rapid change. In this session
is shown the best practices and collaboration advantages and perform live Teams usage scenarios and how to be your Journey to Microsoft Teams. With modern collaboration features and learn how to adopt Microsoft Teams quickly in a structured way to accomplish your goals.
In a Modern Workplace, Microsoft Teams will be the tool to be more productive and keep the security, compliance and retention in a secure environment.
Learn more about a success plan about Microsoft Teams deployment, adoption and ongoing operations.

READ FULL ARTICLE
Administration

352 – WHAT WE LEARNED FROM BENCHMARKING 5,300 MICROSOFT TEAMS

SWOOP Analytics has conducted the world’s first benchmarking of Microsoft Teams, analysing more than 5,300 teams from 15 organisations worldwide and more than a million Teams interactions to get a broad overview of how Teams operates. We’ll share with you worst practices in Teams, how to avoid them and what you can do better, show you what a high performing team looks like and share real-life best practices from customers.

READ FULL ARTICLE
Voice

350 – How to Build a Future-Proof MS Teams Contact Centre

Enghouse has always sought to align its contact centre offerings with Microsoft platforms to offer customers the best tools for delivering excellence to their users. Now with our contact centre collaboration with Microsoft Teams, this session will take you beyond the traditional contact centre enabling you to optimise your technology to fit your workflows.
In the first half of our presentation, we will talk about how you can migrate your contact centre to Teams, whatever stage you are within your MS strategy. We will also highlight how our new integration layer will allow you to connect our solutions with MSFT Teams end points: leveraging the new Microsoft BOTs, APIs, Cognitive services, Local Media, Remote Media, Calling API’s etc.
But what does a MS Teams-powered contact centre look like in the future? Join our session where we will share the future direction of our roadmap and how a native MS Teams integration can extend your contact centre capabilities.
We have already successfully deployed our contact centre solutions with Microsoft Teams. One customer, Mayo County Council says: “The combination of Enghouse and Microsoft Teams is a game changer for Mayo County Council. It has taken our customer service to a whole new level”.
As technology experts in the contact centre industry, regardless of what PBX you use, our solutions enable you to have it your way.

READ FULL ARTICLE
Voice

351 – Driving Digital Transformation with Teams Phone System

Microsoft Teams has grown from less than 10M users last year to more than 75M users today. With Teams becoming the standard for enterprise communications and collaboration, companies are looking to replace their proprietary PBX systems with Teams Phone System. This session will address how to successfully migrate to Teams Phone System and how Altigen’s solutions and services can help.

READ FULL ARTICLE
Administration

349 – Locate and Protect Your Sensitive Data in Microsoft Teams

Most organizations are not aware of the sensitive and risky data they have in Microsoft Teams. This session will show you how to locate sensitive data in Microsoft Teams and apply protections to it.

We will begin by showing how to run a report to find sensitive data that already exists in your Office 365 environment. Next, we will review your options for protecting content in Microsoft Teams. Finally, we will show how you can use the information in the report to choose the best protection for your situation, including sensitivity labels and data loss prevention.

READ FULL ARTICLE
Collaboration

347 – The Flipped Meeting

You have experienced the traditional meeting. You arrive, you listen to someone speaking for a considerable amount of time, maybe crawling through a PowerPoint deck and at the end asking for questions where everyone fights to give their take. Why do we persist on doing the same thing again and again. We waste time, we waste productivity – especially when we have the perfect tool at our disposal. This session will explore the ‘flipped meeting’ and how it could deliver more productive meetings

READ FULL ARTICLE
Voice

344 – TEAMS IN MOTION: DISCOVER HOW TEAMS IS HELPING YOUR MOBILE WORKFORCE

Are you looking to unify a remote workforce? Wondering how you can manage business critical information flows, transferring data for collaboration and quicker decision making? Or just want to communicate and operate more effectively? Learn how Spectralink with Teams can deliver an enterprise solution which gives you control and management of the mobile estate. Understand key values such as staff protection, alerts and alarms, improved workflow scenarios and optimized efficiency and ROI.

READ FULL ARTICLE

RECENT ARTICLES ON MICROSOFT TEAMS

The Online Microsoft Teams Conference Made By The Community, for the Community

If you are looking for our in-person Microsoft Teams Conference, please check out www.commsverse.com

Conference Links

About

  • About Us
  • Microsoft Teams Community
  • Blog
  • Contact Us
  • Brand Assets