Voice

280 – How to successfully migrate your users voice services to Microsoft Teams

Moving your users’ voice services to Teams can seem like a daunting task, but fear not! In this session, we’ll cover your options for moving from Skype for Business Server, Skype for Business Online, Skype for Business Hybrid, or a 3rd party PBX or platform, and whether you’re using Calling Plans, Direct Routing, or both. We’ll also include Torren’s Terrific Top Ten Teams Troubleshooting Tips to help you find and eliminate those gotchas that may come up.

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Voice

273 – The UC voice dilemma – what you didn’t think about

Moving a companies’ voice to a UC architecture can be stressful and confusing. Adding the cloud as the endpoint doesn’t make it any easier. When does on-premises UC (Skype for Business, CCE) make sense and when is moving everything to Teams (Phone System with Calling Plans or Direct Routing) the answer? There are voice considerations and strategies that should be in every project discussion to ensure the right solution is chosen for the right company. Join me for a deep dive into the pros/cons of each solution so you can make the right decision for you.

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Adoption

270 – The everyday guide to Office 365 Groups (in Outlook, Yammer, & Teams)

Baffled by Office 365 Groups? Join the club. As we’re all too aware, confused users mean meager adoption. This session will 1) cover what Groups are; 2) how to create and use Outlook Groups, Yammer Communities, and Teams Chats; 3) describe in detail how they’re all related (spoiler: they’re basically the same thing); and 4) explain the relationship between Teams and the other Group options. Most importantly, you’ll pick up use cases that demonstrate when to use which, plus some concise infographics that will help translate this nebulous concept into concrete results. There’s no reason to reinvent the wheel: after this user-focused session, you’ll receive the slides so you can present your colleagues the same session—tailored to your culture—without much effort. Kill the chaos, then reap the benefits of an engaged organization.

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Voice

271 – Teams Service Assurance & Resiliency

Whether you are migrating a handful or thousands of users over multiple geographies, learn how this can be achieved with Ribbon, delivering the least disruption and the highest degree of resiliency.
Providing failover and prioritization for your most critical cloud applications such as Microsoft Teams will ensure your deployment is a success the first time, every time.
This technical session will look at Ribbon’s EdgeMarc Intelligent Edge solutions that deliver centralized control and visibility of an enterprise network, as well as resiliency for Teams over alternate connectivity such as 4G.

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Administration

264 – HOW TO MEASURE SUCCESS IN THE NEW WORLD OF REMOTE WORK

Measuring the success of digital tools has never been more critical. Join SWOOP Analytics Customer Success Directors Coco Molina and Luke Sinclair to discuss the new world of remote working, what it means for measuring your employee success and how systems of measurement must change to meet the demands of employee health and safety in the future. We will also share a look at some of the innovative ways SWOOP allows organizations to track sentiment and topic discussion in the frame of the current situation

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