Drive Digital Transformation by adopting Enterprise Dialogue Management with Anywhere365

Welcome to Anywhere365

Anywhere365 is the world’s first Microsoft certified Direct Routing Contact Center and Enterprise Dialogue Management solution, native for Microsoft Teams. Reduce unnecessary dialogues, achieve significant efficiencies in your contact center operations and great customer experience.  

Join our live sessions below to get 2 months Proof of Value (hosting and consumption extra). 

What we do

Microsoft Certified Cloud Contact Center

Our Dialogue Cloud is certified by Microsoft, ensuring the reliability and security modern contact centers demand. But not in a rigid way. You can easily integrate any back-office systems (such as Salesforce, ServiceNow and of course MS Dynamics365) and the latest technologies into your workflows.

Zero Code Dialogue Studio

Your call center manager or supervisor can now design, program and deploy enterprise dialogue flows. Our Anywhere365 Dialogue Studio provides them with nodes they can drag and drop to the canvas. All by theirselves!

Consistent omni-channel CX

Call center agents, together with bots and even IoT solutions, can engage customers seamlessly across voice, chat, email and any other channel. Anywhere365 can be docked to over 30 CRM systems, ensuring that context and history of the dialogue always moves with them. Anytime, anywhere.

Smart Routing of Dialogues

Let customers enjoy first contact resolution of their issues. We can route all dialogues to specific contact center agents and knowledge workers. Based on numbers, skills, geography, IVR prompts, CRM data, etc. Enhanced routing options including white-listing, black-listing and VIP customer routing.

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Our sessions

Want to learn more about our products and features? Great, join us at one of our live sessions below! (oh, and discover this much demanded feature that we are launching during Commsverse). 

Attendants get 2 months Proof of Value. Free of charge. 

6th
JULY

01:00 PM

Super-charge Teams phone system with Anywhere365’s Attendant, Contact Center, Reporting and more

Speaker: Andy Whiteside

7th
JULY

07:00 AM

Streamline customer interaction with Anywhere365 and Teams. Including integration of ITSM, CRM, Voice/chat bots

Speaker: Erik van Arkel

8th
JULY

01:00 PM

Super-charge Teams phone system with Anywhere365’s Attendant, Contact Center, Reporting and more

Speaker: Andy Whiteside

8th
JULY

07:00 AM

Streamline customer interaction with Anywhere365 and Teams. Including integration of ITSM, CRM, Voice/chat bots

Speaker: Erik van Arkel

Real Transformation

Integrating a contact center solution within Microsoft Teams is a common need for enterprises nowadays. Anywhere365 makes it happen.

Leverage the enterprise voice capabilities of Microsoft Teams in a certified manner with Anywhere365 Direct Routing Contact Center for Microsoft Teams.

As the global launching partner in their certification program, our native built Dialogue Cloud is rigorously tested and approved by Microsoft.

Chat to our team

Gijs Geurts
CEO
Erik van Arkel
Sales Director
Andy Whiteside
Sales manager

Attendee resources

The Online Microsoft Teams Conference Made By The Community, for the Community

If you are looking for our in-person Microsoft Teams Conference, please check out www.commsverse.com

Conference Links

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