direct routing specialists
WELCOME TO FUSE 2 COMMUNICATIONS
PSTN / telephony services via our certified cloud gateways
Fuse 2 Communications can integrate into your Microsoft Office 365 platforms and offer PSTN/Telephony services via our certified cloud gateways. This gives you the ability to port and use existing telephone numbers, purchase new numbers from anywhere in the UK or even around the world and route these numbers to their Microsoft Teams or Skype for Business clients & desk phones.
WHAT WE DO
fuse 2 - an independant carrier grade voice network. operating mulitple ribbon sbc's
Operating Ribbon Communication’s Microsoft-Teams certified Session Border Controllers (SBCs) to deliver our Direct Routing service. Ribbon is a global software leader in intelligent and secure cloud communications and among the first vendors whose SBCs are certified to work with Direct Routing for Microsoft Teams. A Direct Routing solution that includes a Ribbon SBC is fully supported by Microsoft.
Global PSTN Replacement Service
Our global coverage allows organisations to maximise their Microsoft licensing investment and enable voice capabilities for Microsoft Teams. We provide full PSTN replacement including CLI, local ring back, and management of call routing to emergency services in 40+ countries and number coverage in 100+ countries.
Teams Call Centre and reporting
Fuse 2 have an active partnership with Mida to offer a complete call centre solution for Microsoft Teams Phone System. Mida LiteCallCenter (LCC) is a cost-effective, and yet complete, solution providing all advanced functionalities required by call centres. Amongst all standard functionalities, like call queueing, basic call routing and others, Mida LCC provides:
If you'd like to learn more about our Microsoft Teams products and services, why not join us at one of our live sessions below?
introduction to fuse2 communications
Overview of Fuse 2 Communications Ltd as an award winning carrier grade voice and data network. Integration into Microsoft and a complete overview of our unique proposition for Teams direct routing.
Fuse 2 and mida solutions
Introduction into how Mida Solutions integrates their approved call centre overlay into Teams, delivered from Fuse 2. Overview on functionality and roadmap.