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Helping you get more from Teams

- Multichannel Contact Centre for Teams
- Verint Interaction Recording for Teams

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Who Are we?

Specialist Software Developer

Microsoft Gold Partner

Proud Verint Technology Partner

We create contact centre software and cloud services, and resell complementary software solutions to make the leading, unified communication platforms even better and more productive.

We are a Microsoft Gold technology partner with a wealth of experience successfully deploying solutions for Microsoft Unified Communications platforms. 

We are proud to sponsor this event with our long standing technology partner Verint – one of the first vendors to offer a fully comprehensive recording solution for Microsoft Teams.   

What we do?

Geomant has a long track record of successfully deploying solutions for Microsoft Unified Communications platforms, including Skype for Business and Microsoft Teams. We are now bringing our experience to organisations looking to get maximum return on investment for their Microsoft 365 teamwork solution, offering two core Teams-complementary applications as well as Verint recording licences for Microsoft Teams. 

Buzzeasy Contact Centre for Microsoft Teams

Geomant is enabling organisations to extend the power of Teams even further, to customer interaction with our Buzzeasy Contact Centre. Buzzeasy is a native Teams application that enables Teams users to handle customer interactions effortlessly, across multiple channels including voice, email, webchat and the most popular messaging platforms, such as Messenger, WhatsApp, Viber, etc. By adding Contact Centre functionality to Teams, it becomes an all-in-one collaboration and communications platform not only for internal communications, but for customers as well, in an easy and cost-effective way.

Microsoft Teams Cloud Recording Service​

Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up. 

Verint Recording Licenses For Microsoft Teams

Verint technology from Geomant offers a transformative, integrated compliance solution for both internal and external communication methods. Recording, archiving, retrieving, searching, and monitoring communication across Microsoft Teams has never been easier. Capture everything from meetings and voice to video conferencing, screen sharing and chat conversations. Secure compliance capture enables regulated organisations to confidently meet strict record-keeping, communications monitoring and reporting requirements as well as being the perfect tool for quality management.

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Join our sessions

If you'd like to learn more about our Microsoft Teams products and services, why not join us at one of our live sessions below?

7th july

1pm (bst)
8am (edt)

Using Microsoft Teams for Customer Interaction – A Multichannel Approach

Learn how to transform Teams into a multichannel contact centre for effortless customer interaction.

We will demonstrate how Geomant’s Buzzeasy Contact Centre extends Teams for customer interaction, enabling voice, as well as digital channels such as SMS and social media. Combined with Bots and AI for self-service, we will show how Buzzeasy is helping organisations get maximum value from their Microsoft 365 investment. Join us to learn more.

8th july

4pm (bst)
11am (edt)

Closing the Collaboration Compliance Gap for Microsoft Teams

The world was already embracing online collaboration when the Covid-19 pandemic and shift to work-from-home created a new urgency, accelerating the timeline for wide adoption. Microsoft Teams is in the vanguard of this transition, but for regulated businesses there’s a “compliance gap” to be closed before they can exploit all the communication modes – voice, video, chat, screen share, and other forms of interaction – available in the platform. Verint’s Gerry Durning, together with Steven Blackmore from Geomant will discuss and show you how businesses can benefit from enterprise-ready and automated compliance recording, data governance and analysis for Teams calling and meetings for recordkeeping, monitoring, and other regulatory purposes while leveraging a managed service approach in Microsoft Azure – ensuring that compliance is not a casualty of the business issues we currently face.

8th july

10pm (bst)
5pm (edt)

Using Microsoft Teams for Customer Interaction – A Multichannel Approach

Learn how to transform Teams into a multichannel contact centre for effortless customer interaction.

We will demonstrate how Geomant’s Buzzeasy Contact Centre extends Teams for customer interaction, enabling voice, as well as digital channels such as SMS and social media. Combined with Bots and AI for self-service, we will show how Buzzeasy is helping organisations get maximum value from their Microsoft 365 investment. Join us to learn more.

Are you a systems integrator? Book a 1-1 session to talk to us about our partner program.

Chat to Our Team

Steve Blackmore

Business Development Manager at Geomant

Jim Stuart

Product Consultant at Geomant

Gerry Durning

Director of Product Management at Verint

Clint Vess

Sales Manager at Geomant Americas

Attendee Resources

Buzzeasy Contact Centre for Microsoft Teams - overview doc

Microsoft Teams Recording Service - overview doc

Verint Recording Licences for Microsoft Teams - overview doc