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Call for Content

This year we are posting all the sessions that our amazing community speakers submit to us. You have an opportunity to tell us which sessions you would most like to see at our event. Simply cast your vote and we will be sure to look closely!

Track: Adoption
Level: 200 - Learner

In March 2020 no one really knew how the world would change due to the growing pandemic. The impact on all individuals and organisations would be profound. When the call came in that I would be heading up the UK Government’s largest Microsoft Teams deployment project, I knew it was going to be challenging from the start – but one I would relish delivering well.

Join me in this session as I take you on a journey of how my team navigated the challenges (technical roadblocks to the User Experience / Adoption planning and Comms), took lessons as the project evolved and witnessed people’s genuine joy with new capabilities through Teams (for Communications and Collaboration) landed at one of the UK’s largest Gov departments.

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+8
Track: Business Voice
Level: 200 - Learner

Both Microsoft and Zoom are enjoying tremendous growth in the new world of mobility. Within and between organisations there is a challenge of joining these two worlds together. We believe that end user choice should not be a compromise.

In this session we will demonstrate how Microsoft Teams users can connect to a corporate Zoom Phone environment to get the end user experience they need whilst keeping a single unified call management system in-place.

We’ll primarily focus on ‘Teams-enabling Zoom’ in this session and demonstrate how a Teams user can quickly connect to the Zoom Phone backend in a few minutes and be making extension to extension and PSTN calls from within Teams and Zoom.

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+12
Track: Adoption
Level: 200 - Learner

Many organisations are on a ramp into Microsoft Teams, and may have many legacy or Cloud PBX service they need to keep.

This session shows how users can quickly get enabled for Microsoft Teams calling, using the features and configuration of their existing PBX service to enable a smooth transition over several months or years to a full Teams deployment, giving users the Teams experience they would like today.

From and IT management perspective this session shows how using Teams can reduce the desktop footprint, removing third party and legacy softphone and giving the end users a simplified experience in the Teams client.

A real-time demo of setting up a connection to a PBX and making calls in Teams in under 15 minutes will be included.

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+13
Track: Reference Architectures
Level: 300 - Proficient

A discussion on how to do Teams Direct Routing on a global scale, considerations around placement of SBC infrastructure and how to use the Microsoft network to the best advantage.

As an operator of Teams Direct Routing across 6 Azure Regions in 4 continents, this session will cover some of our experience, insight and interesting technical considerations for international businesses who need to connect to the PSTN in several geographic regions and some of the factors to consider in a Direct Routing plan.

Richard carver CTO of will co-present some of the secrets about Microsoft Direct Routing and considerations when operating at a large scale.

We look forward to making this a lively and interactive session.

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+13
Track: Business Voice
Level: 200 - Learner

Many organisations have deeply embedded business process that rely on Call Centers and the workflows driven by these.

The event of Microsoft Teams and the way it has enabled workforces to be scattered far and wide has presented unique challenges to IT and Customer Experience managers who need to maintain the business as usual processes along with catering for remote and nomadic working.

This session discusses the implications of using Teams on top of an existing Call Center to provide the end user experience that’s needed and how to address the nuanced problems this presents.

We will be demonstrating how Microsoft Teams can be effectively used in multi-agent and call queueing environments where these features are driven by existing Call Center systems

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+13
Track: Productivity
Level: 100 - Beginner

Artificial Intelligence and Machine Learning is the new technology that will change everything, just like the last time, and the time before that. So what’s different this time, and can AI deliver tangible business benefit in the new world of work that revolves around Microsoft Teams? In this talk we’ll look at the background and how far we have come in the last few decades, and especially in the last few years. Then we’ll review the powerful capabilities that are already finding their way into our everyday collaboration tools, with that process accelerating with the recent announcements around Microsoft Viva. But there are dangers in this incredible technology, so we’ll also take a critical look at some of the ethical risks and existential threats, and the choices about future directions we need to take. AI really has the power to free us from drudgery so that we can  live our lives: the future is exciting, and also a little frightening!

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+5
Track: Teams Admin
Level: 300 - Proficient

We will go through and see what tasks we can automate and what tools to use.
How should teams be provisioned? Should memberships be automated? What about a pre-defined project team with a channel/folder structure?
In this session, we will take a look at PowerShell, Graph API, PowerAutomate/LogicApps and Azure Automation to automate your day-to-day Teams administration. This session will take a look at the different community tools/scripts out there, so no need to be a proficient scripter, as long as you understand what it does.

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+14
Track: Business Voice
Level: 300 - Proficient
Join the O365Eh! team as they discuss notes from the field when deploying M365 Phone System at Scale. The team will discuss best practices to ease the deployment of calling plans and direct routing, and automating the deployment for thousands of users including emergency location and number inventory management.
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+6
Track: Advanced Technology
Level: 300 - Proficient

Over the last 12 months, Microsoft Teams has seen an unprecedented amount of growth as the whole world switched to remote working, with Teams playing a key part. In many cases, Teams was thrown out to facilitate this shift to remote working, with governance and security being very much an after-though.

End-users have adopted Teams and love the freedom to work and collaborate in the open with colleagues, customers and partners alike. Microsoft Teams is a fantastic tool for supporting cross-functional and even cross-organisational collaboration, but its openness introduces concerns about unfettered file and data sharing between an unlimited number of users.

Information security teams are now having to retrospectively think about the Teams implementation and how to ensure that people, content and information is secured and protected.

Historically, often, effective security came at the expense of usability. And usability came at the expense of security. Many continue to go by the notion that there is no way to achieve both effective security and usability simultaneously – we’re here to battle this out! Who will win – the end users or security?

Part 2:

This is very much a session of two parts, where we take you through this battle between security and usability. In this session, we will consider this from the technology perspective, taking you through the usability requirements at a high-level, before diving in to the technical configuration required to implement the security configuration.

After attending this session, you will understand:

  • Where does Microsoft security responsibilities end and yours begin
  • What are the fundamental technical components that Microsoft Teams builds upon
  • What Teams features or functionality should you secure, how should you do it and what balance you should strike
  • How to configure the associated technology to better secure your Microsoft Teams instance without affecting end user productivity

Technologies in this session include:

  • Microsoft Teams
  • SharePoint Online
  • Azure AD
  • Microsoft 365 E5 Security and Compliance
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+30
Track: Use Cases
Level: 200 - Learner

Over the last 12 months, Microsoft Teams has seen an unprecedented amount of growth as the whole world switched to remote working, with Teams playing a key part. In many cases, Teams was thrown out to facilitate this shift to remote working, with governance and security being very much an after-though.

End-users have adopted Teams and love the freedom to work and collaborate in the open with colleagues, customers and partners alike. Microsoft Teams is a fantastic tool for supporting cross-functional and even cross-organisational collaboration, but its openness introduces concerns about unfettered file and data sharing between an unlimited number of users.

Information security teams are now having to retrospectively think about the Teams implementation and how to ensure that people, content and information is secured and protected.

Historically, often, effective security came at the expense of usability. And usability came at the expense of security. Many continue to go by the notion that there is no way to achieve both effective security and usability simultaneously – we’re here to battle this out! Who will win – the end users or security?

Part 1:

This is very much a session of two parts, where we take you through this battle between security and usability. In this first session, we will consider this battle from the users perspective, taking you through the requirements and challenges that they typically have, and then highlight key technology solutions that can be used to secure these use-cases.

After attending this session, you will understand:

  • Some of the key use-cases for Microsoft Teams and some the key risks it introduces
  • Where does Microsoft security responsibilities end and yours begin
  • An action plan of what you can do today to better secure your Microsoft Teams instance without affecting end user productivity
  • What are the licensing implications of the above

Technologies we cover in this session:

  • Microsoft Teams
  • SharePoint Online
  • Azure AD
  • Microsoft 365 E5 Security and Compliance
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+36
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Voting results are used by our content selection committee as a barometer to determine appetite. They do not necessarily mean that a session will be selected based on the total number of votes it has received.

Votes are anonymous. However, your IP address & browser are logged to determine voting uniqueness. If you don’t agree, don’t vote 

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