Perhaps you have been using Teams for a little while now and things seem to have been going okay. You dipped your toes in with online meetings and perhaps a spot or two of collaboration, but wouldn’t it be nice to also get on board with making regular phone calls inside Teams? You could get rid of that old PBX that is starting to groan a little bit in the back corner of the comms room and perhaps it can’t be all that difficult right, your users got used to normal calling in Teams during all this COVID malarkey?
In this session I will cover how you can approach adding Telephony into your Teams deployment. We will look at what the choices and decision points are between Calling Plans and Direct Routing, as well as covering the different varieties of Direct Routing available. We will cover how to approach a voice migration project and what sort of things you need to consider in order to have a successful deployment and happy users…
