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How I halted an entire Teams rollout by using the Productivity Score

Track: Teams Admin
Level: 300 - Proficient

The modern way of measuring network quality issues for Teams is using connectivity.microsoft.com which is highlighted in the Productivity Score. This is how MVP Ståle Hansen identified that the customer was not cloud ready for their global Teams rollout. He has spent the last decade troubleshooting calling and meeting quality issues and is maintaining the calling and meetings chapter in the monthly updated book, Office 365 for IT Pros. Join him down the rabbit hole as explains how to ensure a great Teams experience. What you will learn

  • How to use connectivity.office.com to identify sites with issues
  • Network Connectivity in the Productivity Score
  • How Network Planner helps you plan for future bandwidth needs
  • Look for Call Quality trends using Dashboard PowerBI reports
  • Using Call Analytics for ad-hoc validation
Presentation

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Speaker

Ståle Hansen
“My core competence is to explain complex scenarios and make them understandable by combining technical insight and business value” Ståle Hansen is the Founder and Principal Cloud Architect at CloudWay. He is awarded as Microsoft Regional Director and Office Apps and Services MVP with over a decade of experience with Skype for Business and now focused on hybrid Microsoft 365 and Teams. In 2018 he received an honorary award from Microsoft Norway for his longtime commitment to knowledge-sharing. He was recognized as top 100 UC influencers by Mio in 2020. As a popular public speaker he is regularly invited to share his experience at international conferences such as Lync Conference, TechEd, Microsoft Ignite, Experts Live, CommsvNext and Techmentor. He is a co-author of the book “Office 365 for IT Pros” and you can follow his YouTube channel on Microsoft 365 productivity. He loves to share his understanding as a blogger since 2009 and as a highly rated trainer.
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