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Hybrid Teams and PBX – the new normal

Track: Adoption
Level: 200 - Learner

Many organisations are on a ramp into Microsoft Teams, and may have many legacy or Cloud PBX service they need to keep.

This session shows how users can quickly get enabled for Microsoft Teams calling, using the features and configuration of their existing PBX service to enable a smooth transition over several months or years to a full Teams deployment, giving users the Teams experience they would like today.

From and IT management perspective this session shows how using Teams can reduce the desktop footprint, removing third party and legacy softphone and giving the end users a simplified experience in the Teams client.

A real-time demo of setting up a connection to a PBX and making calls in Teams in under 15 minutes will be included.


You can download the presentation for this session below once the Speaker has uploaded it

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Mark Herbert
Mark Herbert is an entrepreneur, engineer, cloud technology expert and recognised as one of the most prominent speakers on Microsoft voice integration. Mark inspires audiences to think differently about voice, technology and collaboration and how they make organisations more efficient in a modern workplace.Working across the globe, Mark’s work with businesses has involved him strategically sitting on boards and exec teams, where he has supported and challenged organisations to develop strategy, and to implement effective leadership.More recently Mark is co-founder and President of Call2Teams, an add-on to Office 365 which seamlessly integrates any PBX phone system to Microsoft Teams enabling voice calls as part of Teams collaboration.Mark has a reputation for making the complex simple, for being down-to-earth and practical, with a commercial focus that brings everything back to the customer
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